Part 6: Fast Change Needs Clear Communication

Assuming people understand more than they do is one of the easiest mistakes leaders can to make during a change. 𝗪𝗵𝗲𝗻 𝗰𝗵𝗮𝗻𝗴𝗲 𝗺𝗼𝘃𝗲𝘀 𝗾𝘂𝗶𝗰𝗸𝗹𝘆, 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗶𝗹𝗹 𝘁𝘆𝗽𝗶𝗰𝗮𝗹𝗹𝘆 𝗳𝗶𝗹𝗹 𝗶𝗻 𝘁𝗵𝗲 𝗯𝗹𝗮𝗻𝗸𝘀. They wonder what is happening, what it means for their role, what is expected of them, and whether they "should already know this".

It's especially true as AI becomes part of the workplace because new tools may be introduced with good intentions, but without clear communication they can create 𝘂𝗻𝗰𝗲𝗿𝘁𝗮𝗶𝗻𝘁𝘆 𝗶𝗻𝘀𝘁𝗲𝗮𝗱 𝗼𝗳 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲.

Clear communication will help people understand the 𝘱𝘶𝘳𝘱𝘰𝘴𝘦 behind change, not just the process. It will give them the language and direction they need, and a place to bring questions before confusion turns into resistance.

And this actually connects directly to our last focus: 𝘦𝘮𝘱𝘢𝘵𝘩𝘺. If we understand that people may feel uncertain, then our communication becomes part of how we support them.

People need leaders who are willing to communicate what they know, be honest about what is still unfolding, and keep the conversation open.

𝗦𝗶𝗺𝗽𝗹𝘆 𝗽𝘂𝘁: 𝗳𝗮𝘀𝘁 𝗰𝗵𝗮𝗻𝗴𝗲 𝗻𝗲𝗲𝗱𝘀 𝗰𝗹𝗲𝗮𝗿𝗲𝗿 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻. And as a leader, your response sets the tone for how the team adapts.

-Laura & Barry

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